Personal Identification
We may collect identification needed for travel and evacuation coordination, such as:
- Name
- Email address
- Phone number
- Passport details and other travel identification where required
1. Information We Collect
Payment Information
We may collect billing and transaction details necessary to process payment, such as:
- USD transaction/billing details
- Bitcoin (BTC) wallet address details for transfers (where applicable)
Travel & Request Details
We may collect information used to coordinate logistics, including:
- Destination preferences
- Passenger count
- Special requests (pets, luggage, mobility needs, security requirements)
Device & Usage Data
We may collect technical data to operate and improve the Site, including:
- IP address
- Browser type and operating system
- Pages viewed and time/date of visits
- Diagnostic and performance information
Cookies & Tracking
We may collect information via cookies, web beacons and similar technologies for basic functionality and analytics.
Data minimization: we aim to collect only what is necessary to coordinate your request and operate the Site.
2. How We Use Your Information
Service Delivery
To provide, operate and maintain our Services, including arranging private evacuation logistics.
Requests & Payments
To process your requests, quotes and payments (including USD wire and BTC transactions where applicable).
Operational Communication
To communicate with you about orders, service updates, routing changes and other service-related matters.
Site Improvement
To improve our Site and Services, analyze usage trends and enhance usability.
Legal & Safety
To comply with legal obligations, prevent fraud and support safety during evacuations.
5. Data Security
Security Measures
We implement reasonable security measures to protect personal information from unauthorized access, use or disclosure.
No Absolute Guarantee
No method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
BTC Payment Note
For BTC payments, we rely on inherent properties of blockchain transactions and advise caution when sharing wallet details.
6. Your Privacy Rights
Common Rights
Depending on your location, you may have rights such as:
- Access, update or delete your information
- Object to processing or request restriction
- Data portability
How to Exercise Rights
To exercise these rights, contact us at contact@dubai-evac.com. We may require identity verification before responding.
7. International Data Transfers
Cross-Border Processing
Your information may be transferred to and maintained on computers located outside your state, province, country or other governmental jurisdiction where data protection laws may differ. By using our Services, you consent to such transfers.
8. Children’s Privacy
Age Restriction
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Policy
Updates
We may update this Privacy Policy from time to time. We will notify you by posting the updated policy on this page and updating the “Last updated” date. You are advised to review this policy periodically.